Last updated: June 10, 2026

Refund Policy

We want FlowGuide to be useful and straightforward. If something does not work as expected, contact us at cjjbio@163.com.

Subscription Refunds

Monthly subscription payments may be eligible for a refund within 7 days of purchase if the product was not usable for your workflow and you contact support with the order email.

Non-Refundable Cases

Refunds may be declined for repeated abuse, heavy product use after purchase, chargeback misuse, or violations of the Terms of Service.

Cancellation

Users may cancel subscriptions through the checkout provider or by contacting support. Cancellation stops future renewal charges but does not automatically refund past payments.